- Visit the branch within 24 hours for inspection and treatment in case of bubbles, air pockets, or film edge detachment.
- Avoid opening windows for 48 hours and expose the car to sunlight.
- Do not clean or wipe the interior glass for one week.
- Do not turn on the car’s fog intensifier for two weeks.
- Do not wash the car for one week and ensure exposure to sunlight.
- Visit the branch within a week for inspection purposes.
- Avoid using the car in harsh weather conditions until the inspection confirms the stability, dryness, and adhesion of the film.
The request for installation service is final, legally binding, and non-refundable. I have read the warranty and agree to the care and maintenance conditions of the (V-KOOL) brand.
The full amount must be paid in cash, and this condition is effective before starting the installation service. There is no right to claim a refund for services after cutting or installation.
Under this warranty, the buyer of the (V-KOOL) thermal insulation film is granted a warranty for five years starting from the installation date. The warranty covers manufacturing defects, peeling, or loss of adhesive (excluding labor costs). This warranty does not apply to damage caused by misuse or neglect and The buyer’s not maintaining the V-KOOL films, nor does it cover the installation of a film over another film, and the resulting conditions, according to the attached warranty terms and instructions.
nder this warranty, the buyer of the (V-KOOL) paint protection film is granted the following warranty:
- PPF V-KOOL 5 years: This warranty covers manufacturing defects, resistance to peeling or adhesive loss, and resistance to yellowing to a certain extent, starting from the installation date.
- 10 years PPF STATURE — PPF SOLITAIRE 12 years: This warranty covers manufacturing defects, peeling, adhesive loss, and resistance to yellowing, starting from the installation date.
- The warranty does not cover any surface installed with (V-KOOL) that has cracks, non-manufactured paint, road debris, environmental or organic damage, or pollution under any circumstances. Additionally, the warranty does not cover any uncoated surfaces such as the car’s exterior decor (grille, nickel, chrome, plastic, lighting), and this warranty does not provide any legal responsibility for any scratches, loss, or damage of any kind.
The film does not protect itself against any damage it may incur, and the warranty does not cover the installation of a film over another film or sticker, or anything resulting from what is not mentioned and specified here. This warranty does not apply to damage caused by misuse and The buyer’s not maintaining the V-KOOL films According to the terms and instructions attached to the warranty.
- The warranty does not cover damage caused by washing that results in wash scratches, fading, or the use of unsuitable materials for professional sanitary washing.
- The warranty does not cover weather damage, such as dust, flying gravel, road debris, or environmental, organic, or pollution damage.
- Nano Ceramic “Bodyguard Ceramic” Warranty Duration: One year.
- Nano Ceramic “Crystal Nano Ceramic” Warranty Duration: Two years.
- It is not covered by the warranty, and the customer is granted a 50% discount upon repurchasing the service.
To achieve the best service and performance from the (V-KOOL) coating, please be aware of the following care and maintenance instructions:
- The adhesive system designed specifically for (V-KOOL) needs one month after installation to properly settle and bond with the glass and paint.
- Do not use liquids containing alcohol, ammonia, wax, or chemicals for cleaning after the bonding period, especially those containing dyes, chemicals, purifying compounds, or acid-based products.
- Remove any foreign objects (e.g., insects, bird droppings, etc.) as soon as possible to avoid permanent stains.
- We do not recommend using high-pressure washing devices to avoid loosening the film.
- It is recommended to use car-specific washing soap.
- Always use clean water with soft, clean cloths free from impurities.
- It is advised to use a rubber squeegee or a dry, soft cloth for drying. Do not use paper-based products like paper towels as they contain abrasive fibers.
- Avoid placing stickers or adhesive tapes on the coating, and do not remove the edges of the coating as this will cause permanent damage to the adhesive system.
The warranty will be void if the above care and maintenance instructions are not followed.
The presence of a cloudy appearance, like mist or water bubbles, between the film and the windshield after installation is considered a normal and temporary condition. This is caused by the moisture used during film installation, and after the moisture dries, this cloudy appearance will disappear within 4 to 10 weeks.
- The selection of film tint levels is the responsibility of the customer, and the company has no responsibility for their compliance with traffic laws or any changes to them.
- The company relieves itself of any verbal or implied warranties that are not written, for any purpose other than those specified in this warranty.
- The company relieves itself of responsibility for the customer’s personal property in the vehicle, theft, or fire.
- The company relieves itself of responsibility for any damages or losses that may occur while the vehicle is in parking lots for any period of time after the service has been completed.
- The warranty is personal to the original purchaser and is non-transferable or assignable after the ownership of the vehicle is transferred.